How Are Products Shipped?
Free shipping is offered for orders $49.00 and up.
Orders placed before 10:00am PST Monday-Friday will be shipped same-day. Orders placed after 10:00am PST will be shipped the following business day. We do not ship on weekends or on major holidays.
*Note there could be a delay in processing your order if we encounter any issues with the billing information provided.
What Is Your Return Policy?
Maxine of Hollywood Swim will accept returns for items purchased on the MAXINESWIM.com store according to guidelines listed below.
If received by us within 30 DAYS of received date for a refund or store credit. Returns received after 30 days will be rejected.
- *No returns are allowed on items marked “FINAL SALE”.
- *Returned items should be unwashed and unworn with original tags and hygiene strips attached.
- *Any item returned to us damaged or stained will not be accepted for a refund or store credit.
- Please note that shipping charges are non-refundable
We do not provide exchanges. Please place a new order if you wish to receive a new size.
How to Return an Item?
All returns require a valid Return Merchandise Authorization # (RMA).
If you need additional assistance with processing your return, please email email@example.com and be sure to include the following information… Order #, Name, SKU# of item/items to be returned along with the reason for return.
Customers will receive a response within one business day.
How will my return be processed?
Once a return arrives at our warehouse it will take us 10 to 14 business days to receive, inspect and process. You will be notified via email once your return has been completed.
Maxine of Hollywood Swim does not accept responsibility of customer sent return or exchange packages; so, it is advised that when shipping returns or exchanges that meet the above required criteria, customers should select a service that provides tracking.
*Unauthorized or unacceptable (rejected) returns will be sent back to the shipping address on your original order and customers may be charged a $13 rejection fee.